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The New York City Department of Consumer and Worker Protection has filed a lawsuit against self-storage giant Extra Space Storage Inc (EXR), accusing the company of multiple violations of consumer rights.

The New York City Department of Consumer and Worker Protection has filed a lawsuit against self-storage giant Extra Space Storage Inc (EXR), accusing the company of multiple violations of consumer rights.

老虎证券老虎证券2026/02/10 17:16
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The complaint states that Extra Space is suspected of employing a "bait pricing" strategy to attract customers, subsequently raising prices in actual transactions and adding various "junk fees" that were not clearly disclosed. In addition, the company is also accused of other improper practices that violate consumer protection regulations. The regulatory authorities are requesting the court to order Extra Space to provide financial compensation to affected consumers and to impose an administrative penalty of more than $5 million. This case highlights New York City's determination to combat commercial fraud and uphold market fairness.
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