Satya Nadella insists people are using Microsoft’s Copilot AI a lot

Microsoft delivered a solid earnings report on Wednesday with $81.3 billion in revenue for the quarter (up 17%), net income profits of $38.3 billion (up 21%) and a record breaking Microsoft cloud revenue of over $50 billion.

But the stock was getting pounded on Thursday as investors worried about how much the tech giant was spending to build out its cloud and questioned whether that investment would pay off. Microsoft CEO Satya Nadella says, yes  — and spent considerable time on the earnings call trying to make that point

Microsoft has spent almost as much on capital expenditures in the first half of its current fiscal year as it did in all of the previous year. And the numbers truly are enormous: Microsoft spent $88.2 billion on capital expenditures last year, and has spent $72.4 billion so far this year.

Much of that spend is to serve AI to enterprises and major AI labs, especially OpenAI as well as Anthropic. The big question on investors’ minds is: will the spending turn into more use, and ultimately profits?

Investors are scared that Microsoft’s main enterprise cloud products, Azure, and its Microsoft 365 apps, didn’t grow as fast as they wanted.

“The fact that BOTH Azure and the M365 segments fell a bit short is the key negative we’re hearing,” Wall Street analyst for UBS, Karl Keirstead, wrote in his research note on Thursday. (Keirstead isn’t worried about it though, and recommends buying the stock.)

Still, a few months ago, news reports circulated that people didn’t really wants to use Microsoft’s AI, despite Copilot being weaved into all kinds of Microsoft products, everywhere.

Nadella spent much of his time during the earnings call engaged in what is best described as AI use PR. Despite his pitch, some of the numbers he gave were pretty squishy.

For instance, Nadella said daily users of its consumer Copilot AI products had grown “nearly 3x year over year.” This refers to AI chats, the news feed, search, browsing, shopping and “integrations into the operating system.”

As to how many actual users that represents, he didn’t say. (We’ve reached out to Microsoft and asked.)

Last year, in its annual report the company said it surpassed 100 million monthly active Copilot users, but that counted both commercial users and consumers.

He was more upfront with Microsoft’s coding AI, GitHub Copilot, saying it now has 4.7 million paid subscribers, up 75% year over year. That appears to be a healthy business. Last year, in its annual report, Microsoft said that GitHub Copilot had 20 million users, a figure that includes those opting for the free tier.